Setting up multi-factor authentication

Open Profile and security in the customer portal and choose the option to enable multi-factor authentication. Scan the displayed QR code with a trusted authenticator app, enter the current verification code, and save the recovery codes in an offline password manager or another protected location. Recovery codes are for account recovery and should not be shared with support or another user. If you lose access to the authenticator and recovery codes, contact support with the account details requested by the verification process. Privileged staff accounts may have mandatory multi-factor authentication. Customers can enable it for additional protection.