Privacy Policy
Last updated: 16 September 2026
1. Who we are
FusionPointAI ("we", "us") is the data controller for personal data processed through this website and platform. Our registered address is 6 Harrow Place, London, E1 7DB, United Kingdom.
2. Information we collect
Depending on how you interact with us, we collect: account and billing information (name, email, company, invoices); support and ticket messages; contact form and "Talk to sales" submissions (including company size, region, and use case where you choose to provide them); job application details if you apply to a role; and technical data such as IP address and browser information needed to operate the service securely.
3. Lawful basis and how we use your information
We process personal data to perform our contract with you (operating your account, billing, delivering the service), for our legitimate interests (security, fraud prevention, responding to enquiries, improving the service), to comply with legal obligations (such as tax and invoicing records), and, for analytics cookies, with your consent, which you can withdraw at any time.
4. Cookies
We use cookies for essential site functions, and, only after you accept them, for analytics. See our Cookie Policy for the full list and how to manage your choice.
5. Sharing and sub-processors
We do not sell personal data. We share it only where necessary to deliver the service - with the sub-processors listed on our Sub-processors (payment processing, bot protection, analytics, and AI inference routing) - or where required by law.
6. International data transfers
Where personal data is transferred outside your jurisdiction - for example to a sub-processor located elsewhere - we use appropriate safeguards recognised under applicable data protection law.
7. How long we keep your data
We keep data only as long as needed for the purpose it was collected: contact form and sales inquiry submissions for 12 months; job applications for 12 months after a final rejected or withdrawn decision (uploaded CVs are deleted at the same time; a hired candidate's record, or one still active in our pipeline, is kept); and invoices for as long as required by tax law. If you delete your account, we anonymise your profile after a 30-day grace period, while keeping invoice records only where the law requires it.
8. Your rights and how to exercise them
If you have an account, you can export your data or request account deletion at any time from your account's Data & Privacy settings. For other requests - access, correction, objection, or a request from a job applicant or someone who contacted us without an account - email [email protected] and we will respond within the timeframe required by applicable law.
9. Security
We use technical and organisational controls to reduce the risk of unauthorised access, loss, misuse, or disclosure. See our Security page for the specific measures in place today.
10. Children's privacy
Our service is not directed at children, and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with personal data, contact us at [email protected] and we will remove it.
11. Changes to this policy
We may update this policy as our service or legal obligations change. The date at the top of this page shows when it was last revised; material changes will be reflected there.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact us at [email protected].